Delete your account
Off the Map is a game by Triplemind GmbH. This page explains how to delete your Off the Map account and the data our server keeps about it, with or without the game.
Ask us to delete it
Write to us at:
Use the subject “Delete my Off the Map account” and tell us the device you play on (iPhone, Mac or Android). If the game shows you a player ID, include it. Accounts have no password, so we may ask a question to find the right one. We delete the account and reply to confirm, within one month at the latest and usually much sooner. You don’t need the game installed to do this.
In the game
Once accounts are in the game, you’ll find deletion under Settings → Account → “Delete my account and online data”. The game shows what will be deleted and asks you to confirm.
The versions released so far (up to alpha 0.7.0) don’t have this yet, because they don’t create an account: they don’t sign in to our server, and your hike is saved only on your device. Removing the game removes it. If you’re unsure whether you have an account, write to us.
What is deleted
- Your account: its player ID, the sign-in ID it is linked to, when it was created and last used, how often you signed in and the last platform you played on.
- Your profile: your display name and your game settings.
- Your progress in each world: the places, species and stamps you found.
- The counters that limit how often your account can call our server.
Deletion is immediate and final. There is no waiting period, and we can’t restore a deleted account. If you sign in again later, you start with a new, empty account.
What is not deleted
- Saves on your device stay there until you remove the game.
- Off the Map signs you in through Epic Online Services, a service of Epic Games. Epic keeps its own record of that sign-in under Epic’s privacy policy.
- Request counters per internet address, which aren’t linked to your account, expire on their own within two hours.
- Like every web server, ours records technical data about each request (IP address, time, address requested). These logs are kept by our hosting provider for a short period and then deleted; see the privacy page.
As of September 2026.